The Importance of DevOps Team Structure

At the heart of DevOps culture is increased transparency, communication, and collaboration between teams that traditionally worked in siloes. But there are important cultural shifts that need to happen to bring these teams closer together. DevOps is an organizational culture shift that emphasizes continuous learning and continuous improvement, especially through team autonomy, fast feedback, high empathy and trust, and cross-team collaboration.

  • In this article, DevOps means that a team owns the entire lifecycle of a piece of software.
  • Choosing the right agile tools, educating stakeholders and assigning them specific roles, and collaborating with everyone using Kanban/Scrum boards is recommended.
  • In a serverless computing or serverless architecture, you can host your applications on a 3rd party server which means you don’t have to maintain server resources and other server-related hardware.
  • The secret to success in a DevOps environment is gaining top-down buy-in across the organization.
  • System tests verify the end-to-end performance of the system and provide confidence that the system is working as expected in each environment.
  • They can also easily rollback features, allowing teams not to be hampered by breaking the build.

They protect the autonomy of stream-aligned teams by helping increase skills and install new technology. As an enabling team, the goal is to give the knowledge to teams, not to dictate what they do with it. An enabling team takes a long-term view of technology to bring a competitive advantage to organizations.

Qualities of a DevOps team

Version control is a DevOps best practice that enables greater collaboration and faster release cycles. Tools like Bitbucket allow developers to share, collaborate, merge, and backup software. Each organization has different DevOps requirements and each organization has a different perspective towards DevOps. With a lack of standards and policies, organizations should take extra care in preparing and implementing a DevOps team structure and strategy in the organization. Providing the right tools, engaging them on visionary projects, working under competent management and quality people are some of the aspects that will help you retain your employees.

These roles are characterized by their focus on collaboration, automation, and continuous improvement. DevOps responsibilities are varied and dynamic, involving tasks such as streamlining the software delivery pipeline, ensuring efficient deployment processes, and promoting a culture of cross-functional teamwork. In a traditional software development environment, developers and operations people have different objectives, incentives, and responsibilities. While developers are rewarded for the feature-set, operations receive incentives when the infrastructure is stable. As such, developers are not concerned about stability while operations teams don’t like frequent changes to code. Now, every member of the cross-functional team will take equal responsibility at every stage of the product lifecycle.

Critical End User Experience Metrics for Application Performance

When you view a stream-aligned team, they have no critical dependencies on any other team. This doesn’t mean putting people together if they will regularly share information. It’s easy to create a team with all the needed skills by hiring many people, but the team won’t have resilience as each member handles a small, isolated area. A professional manager’s job is to build a team with a strong mix of skills with overlap while keeping the team as small as possible.

devops team organization

It’s also common to restrict features to a subset of the user base by segmenting them by geography or running separate server instances and releasing features to only one server that is accessible to users. Understandably, organizations with a strong engineering mindset often jump immediately to tools and technologies to solve business challenges. Yes, there are tools and technologies that can help your organization transition to a DevOps approach. But changing tools and technologies without changing the culture is often called “cargo-cult DevOps” since it changes the facade without addressing the weakness in the foundation. The easiest way to get started with DevOps is to identify a small value stream (for example a small supporting app or service) and start experimenting with some DevOps practices.

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This model recognizes that communication within a team is high-bandwidth. How closely aligned two teams are can affect the speed that information moves between them. A team with blinkers is performing well against many of the PATHS skills, but there are massive blind spots. The lack of automation isn’t clear during regular operation, but it takes a long time to deploy a fix when you discover a critical production issue.

devops team organization

It allows developers to frequently merge code changes into a central repository where builds and tests are executed. This helps DevOps teams address bugs quicker, improve software quality, and reduce the time it takes to validate and release new software updates. Adopting DevOps first requires a commitment to evaluating and possibly changing or removing any teams, tools, or processes your organization currently uses. It means building the necessary infrastructure to give teams the autonomy to build, deploy, and manage their products without having to rely too heavily on external teams.

Jira Service Management

If you answered yes to either of these questions, it’s an excellent time to consider DevOps. DevOps helps simplify and optimize development and deployment workflows by creating a new software development ecosystem. Before hiring a DevOps engineer, assess your business requirements and prepare a hiring strategy.

devops team organization

This can be a good interim strategy until you can build out a full DevOps program. The DevOps team translates between the two groups, which pretty much stay in place as they currently are, and DevOps facilitates all work on a project. The right DevOps team will serve as the backbone of the entire effort and will model what success looks like to the rest of the organization. There is no “one size fits all” however – each team will be different depending on needs and resources. While there are multiple ways to do DevOps, there are also plenty of ways to not do it.


A competitive advantage can be gained by quickly releasing new features and repairing bugs. They empower DevOps practices by helping to improve collaboration, reduce context-switching, introduce automation, and enable observability and devops team organization monitoring. DevOps teams should evaluate each release and generate reports to improve future releases. By gathering continuous feedback, teams can improve their processes and incorporate customer feedback to improve the next release.

You can expand the idea wherever you find silos separating people that need to work together. If you have many silos, you must address the core cultural issues causing these defensive barriers. The section on Team Topologies can help you redesign your teams and interactions. As Jim Benson says in The Collaboration Equation, ‘individuals in teams create value’. Individual skill combined with collaboration is where great things happen. Underperforming teams happen when you don’t build in the need for people to work together to unlock their unique talents.

What can DevOps team leadership do?

Set a low baseline for code coverage and incrementally increase the bar for unit test coverage over time. The ideal component has a simple code base with few dependencies and minimal infrastructure. This component will be a proving ground where the team cuts its teeth on implementing DevOps. After acquiring the right talent, organize your teams across customer value streams.

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